Reference

How We Handle Your Account Information

We collect what we need to run your account, process your bKash, Nagad and Rocket transactions, and keep the lobby secure. This policy explains what we gather, how we use it, and who you contact if you want to see or change your data.

Account registration detailsPayment and wallet recordsDevice and session logsSupport conversation historyCookie and preference data

Explore the Lobby Read FAQ

DATA HANDLING

Security and Retention Practices

We encrypt every connection between your device and our servers so payment details and login credentials travel securely. Session cookies remember your language choice and lobby filters but expire when you close the browser. Transaction records and account history stay on file for the period local financial regulation requires, then move to archive.

Encryption Standards

All data in transit uses TLS encryption so your bKash PIN, Nagad password and account balance remain private. We store sensitive fields in hashed form on our servers and limit access to operations staff who need it to process withdrawals and resolve disputes.

Cookie Management

Session cookies keep you logged in and remember which game you were playing if you switch tabs. Preference cookies store your language and currency choice. Analytics cookies show us which pages get the most visits so we can improve navigation and lobby layout.

Account Security

We send a one-time PIN to your registered mobile number every time you log in from a new device or change withdrawal settings. If we detect unusual activity — a login from a different city or a withdrawal request much larger than your normal pattern — we pause the transaction and message you for confirmation.

Data Retention

Your registration details, transaction logs and support messages stay active as long as your account is open. After you request closure we archive records for the period local law mandates, then securely delete them. You can ask for a data export or correction anytime before deletion completes.

Privacy Posture and Jurisdiction Notice

pk ko Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

pk ko processes personal information to operate the casino platform, verify accounts, handle deposits and withdrawals through bKash, Nagad and Rocket, deliver customer support, and comply with record-keeping obligations. We collect registration details you provide, transaction records generated when you fund or withdraw from your wallet,

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device identifiers and IP addresses for security monitoring, session logs showing which games you open, and correspondence when you reach our support team. We do not sell or rent your data to third parties for their marketing. We share information only where operationally necessary — with
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payment processors to settle your transactions, with game providers to authenticate sessions, with fraud-prevention services to protect accounts, and with authorities when local law requires disclosure. Your data is stored on secure servers, encrypted in transit, and retained for as long as your account remains active
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plus the period local regulation demands for financial records. Access to this platform depends on your local law and eligible regions; by using pk ko you confirm you meet the legal requirements in your jurisdiction. If local rules prohibit online casino play, you must not register
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or deposit. We recommend reviewing your jurisdiction's position before opening an account. Cookie files track your session state, remember language and display preferences, and help us understand which lobby sections are visited most so we can keep improving navigation. You control cookie consent through your browser;
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blocking them may limit certain features but will not prevent you logging in or placing bets. You have the right to request a copy of the personal data we hold, ask us to correct inaccurate records, request deletion when retention is no longer required by law,
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and withdraw marketing consent at any time. To exercise any of these rights, contact our support team using the channels listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you want to see what information we hold, update your contact details, or ask us to delete records after you close your account, get in touch through any of the channels below. Our team handles data requests within a few business days and will confirm each step by message.

Privacy Policy FAQ

We collect your mobile number, email address, date of birth to confirm age eligibility, and your chosen password. When you make your first deposit via bKash, Nagad or Rocket, we also record the wallet account number and transaction reference for reconciliation and withdrawal verification.

Yes. Log into your account, open settings, and look for the data-export option. You will receive a file containing your registration details, transaction history, game session logs and support messages. Alternatively, message our support team and request a full data report.

We archive transaction logs, deposit and withdrawal records, and account correspondence for the period local financial regulation requires — typically several years. Once that retention period ends, we securely delete the archived data. You can request early deletion for non-regulated fields by contacting support.

We share data only when operationally necessary: with payment processors to settle your bKash, Nagad or Rocket transactions, with game providers to authenticate your session when you open a slot or live table, and with authorities if local law compels disclosure. We do not sell or rent your details for marketing.

Open your account settings, find the communication preferences section, and toggle off marketing messages. You will still receive transaction confirmations, withdrawal status updates and security alerts, but we will stop sending bonus announcements and game recommendations. Changes take effect within one business day.

Contact support immediately through live chat or email. We will freeze your account to prevent further transactions, review recent session logs and login locations, and reset your password. If unauthorized withdrawals occurred, we investigate and work with the payment provider to reverse them where possible.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Apppk ko App Gamespk ko Casino

How We Handle Your Account Information

Security and Retention Practices

Encryption Standards

Cookie Management

Account Security

Data Retention

Reach Us About Your Data

Privacy Policy FAQ

01 What personal information does pk ko collect when I register?

02 Can I see all the data pk ko holds about me?

03 How long does pk ko keep my transaction records after I close my account?

04 Does pk ko share my information with third parties?

05 How do I stop receiving promotional messages from pk ko?

06 What happens to my data if I suspect my account was accessed without permission?

Privacy Policy

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